INFOSYS OFF CAMPUS DRIVE  PUNE

INFOSYS HIRING FOR BACK OFFICE ASSOCIATE 
EXP: FRESHERS

Eligibility:
Qualification : Any Non Technical Graduate (BA, Bcom, BBA, BSc,)
·  Resolving customer queries and requests that are received via Email and chat.
· Processing and logging requests in case management applications.
· Identifying customer needs.
· Contacting customers to give them accurate feedback on the progress of their inquiries.
· Must be very effective in providing customer service by providing resolution to their complicated queries and issues.
·  Must efficiently set goals and work on so as to avoid any escalations and maintain the relevancy and quality while providing service to the customers.

Link to apply: https://www.linkedin.com/jobs/view/1816758183/
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